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Novartis Consumer Health

12 recall records on file.

2014

1 record

Class IITerminatedRecall F-1591-2014

Product description

Benefiber fiber supplement stick packs, sugar free and taste free, packaged in the following configurations: (1) Benefiber Fiber Supplement, On-The-Go Stick Packs, Sugar Free, Clear & Taste-Free, packaged in 8.16-oz. boxes containing 68/0.12-oz. stick packs, UPC 300670176686. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (2) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, UPC 300670186036. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (3) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, 8/0.36-oz. foil packages clipped together on a strip, UPC 300679110766. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ;

Reason for recall

The products are being recalled due to the receipt of a relatively high number of consumer complaints.

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Event ID
67373
Code info
68-ct. boxes - 25574002, 25515001, 25515002, and 25574001, all with exp. dates of 02/2014; 3-ct. packages - 26096201, exp. 07/2014; 26096203, exp. 07/2014; 26096202, exp. 07/2014; and 26248201; exp. 05/2014; 8-package clip pack - 26128701, exp. 07/2014, and 26128702, exp. 07/2014.
Product quantity
57,808/68-ct. pkgs., 142,088/3-ct. pkgs., and 11,678/8/3-ct. pkg. clip strips
Distribution pattern
Distribution was nationwide. There was no foreign/military/government distribution.
Voluntary / mandated
Voluntary: Firm initiated
Initial firm notification
Letter
Product type
Food
Recalling firm location
10401 Hwy 6, Lincoln, NE, United States
Recall initiation date
12/18/2013
Center classification date
02/27/2014
Termination date
11/26/2014

2013

11 records

Class IITerminatedRecall F-1959-2013

Product description

Benefiber Fiber Supplement, Orange Natural Flavor, Non-Thickening Powder, Sugar Free, packaged in 5.7-oz. (35 servings) bottles, UPC 300670068356, 9.4-oz (58 servings) bottles, UPC 300670068585, and 18.7-oz. (115 servings) bottles, UPC 300670068158. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622, Made in France.

Reason for recall

The products are being recalled due to the receipt of a relatively high number of consumer complaints.

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Event ID
65111
Code info
5.7-oz. (35 servings) bottles: 10100230; 9.4-oz. (58 servings) bottles: 10119358, 10121489, 10121490, 24596401, 24596402, 24680101, and 24767601; and 18.7-oz. (115 servings) bottles: 24596701.
Product quantity
226,381 consumer units
Distribution pattern
Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
Voluntary / mandated
Voluntary: Firm initiated
Initial firm notification
Letter
Product type
Food
Recalling firm location
10401 Hwy 6, Lincoln, NE, United States
Recall initiation date
05/07/2013
Center classification date
09/30/2013
Termination date
11/26/2014
Class IITerminatedRecall F-1960-2013

Product description

Benefiber Plus Heart Health Non-Thickening Powder, Sugar Free, packaged in 6.4-oz (48 servings) bottles, UPC 300673002487. Distributed by: Novartis Consumer health, Inc., Parsippany, NJ 07054-0622. Made in France.

Reason for recall

The products are being recalled due to the receipt of a relatively high number of consumer complaints.

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Event ID
65111
Code info
10118915, 10118916, 10118917, 10118918, 10120338, 10120361, 10122590, 10122591, 10123950, 10126662, and 10127376
Product quantity
170,220/6.4-oz. (48 servings) bottles
Distribution pattern
Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
Voluntary / mandated
Voluntary: Firm initiated
Initial firm notification
Letter
Product type
Food
Recalling firm location
10401 Hwy 6, Lincoln, NE, United States
Recall initiation date
05/07/2013
Center classification date
09/30/2013
Termination date
11/26/2014
Class IITerminatedRecall F-1961-2013

Product description

Benefiber Fiber Drink Mix, Cherry Pomegranate, Sugar Free, packaged in 5.0-oz. boxes containing 24/0.21-oz. stick packs, UPC 300670107246. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.

Reason for recall

The products are being recalled due to the receipt of a relatively high number of consumer complaints.

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Event ID
65111
Code info
10116609, 10118436, 10121279, 10121280, 10122653, 10122654, 10125466, and 10128711
Product quantity
162,408/5.0-oz. (24-ct) boxes
Distribution pattern
Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
Voluntary / mandated
Voluntary: Firm initiated
Initial firm notification
Letter
Product type
Food
Recalling firm location
10401 Hwy 6, Lincoln, NE, United States
Recall initiation date
05/07/2013
Center classification date
09/30/2013
Termination date
11/26/2014
Class IITerminatedRecall F-1962-2013

Product description

Benefiber Fiber Drink Mix, Kiwi Strawberry, Sugar Free, packaged in 5.0-oz. boxes containing 24/0.21-oz. stick packs, UPC 300670106249. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.

Reason for recall

The products are being recalled due to the receipt of a relatively high number of consumer complaints.

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Event ID
65111
Code info
10114419, 10115003, 10118673, 10121091, 10121092, 10121093, 10121094, 10123826, 10125460, and 10125461
Product quantity
152,016/5.0-oz. (24-ct) boxes
Distribution pattern
Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
Voluntary / mandated
Voluntary: Firm initiated
Initial firm notification
Letter
Product type
Food
Recalling firm location
10401 Hwy 6, Lincoln, NE, United States
Recall initiation date
05/07/2013
Center classification date
09/30/2013
Termination date
11/26/2014
Class IITerminatedRecall F-1963-2013

Product description

Benefiber Fiber Supplement Plus Calcium, Orange Natural Flavor, Sugar Free, packaged in 10.76-oz (48 Servings) bottles, UPC 300670108489. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.

Reason for recall

The products are being recalled due to the receipt of a relatively high number of consumer complaints.

View full record
Event ID
65111
Code info
10102129, 10102130, 10102131, 10104656, 10104657, 10104658, 10104659, 10107484, 10114954, 10124211, and 10125514
Product quantity
110,664/10.76-oz (48 Servings) bottles
Distribution pattern
Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
Voluntary / mandated
Voluntary: Firm initiated
Initial firm notification
Letter
Product type
Food
Recalling firm location
10401 Hwy 6, Lincoln, NE, United States
Recall initiation date
05/07/2013
Center classification date
09/30/2013
Termination date
11/26/2014
Class IITerminatedRecall F-1964-2013

Product description

Benefiber Non-Thickening Powder, Sugar Free, packaged in the following configurations: (1) 2.8-oz. (20 servings) bottles, UPC 300670044206; (2) 4.6-oz. (32 servings) bottles, UPC 300670044329; (3) 5.4-oz. (38 servings) bottles, UPC 300670044381; (4) 8.6-oz. (62 servings) bottles, UPC 300670044626; (5) 12.3-oz. (90 servings) bottles, UPC 300670044909; (6) 16.7-oz. (125 servings) bottles, UPC 300670044831; (7) 1.6-lb. (190 servings) bottles, UPC 300670044190; (8) 20.2-oz .(125+25=150 servings) bottles, UPC 300670174590; (9) 10.3-oz. (62+13=75 servings) bottles, UPC 300670175757; (10) Bulk .12-oz. (1 serving) stick pack, UPC 300679999996; (11) 3.45-oz. boxes containing 28/0.12-oz. stick packs, UPC 300670030285; and (12) 4.19-oz. boxes containing 28+6/0.12-oz. stick packs, UPC 300670030346. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.

Reason for recall

The products are being recalled due to the receipt of a relatively high number of consumer complaints.

View full record
Event ID
65111
Code info
2.8-oz. (20 servings) bottles: 10081233, 10084981, 10086954, 10087654, 10089097, 10090985, 10095687, 10095688, 10102413, 10102758, 10106405, 10107215, 10110117, 0112155, 10115504, 10119610, 10120346, 10123373, and 10124210; 4.6-oz. (32 servings) bottles: 10093120, 10099454, 10101273, 10102759, 10104643, 10107322, 10107334, 10109690, 10114152, and 10123951; 5.4-oz. (38 servings) bottles: 10079944, 10079945, 10084982, 10086957, 10087655, 10088811, 10089098, 10089099, 10090986, 10090987, 10095505, 10097339, 10101278, 10102700, 10104644, 10104645, 10104646, 10104647, 10107225, 10108800, 10112148, 10112149, 10116295, 10117967, 10118825, 10120029, 10120452, and 10122150; 8.6-oz. (62 servings) bottles: 10081004, 10081005, 10081006, 10081007, 10081008, 10081009, 10081010, 10081011, 10087657, 10087658, 10089129, 10089130, 10089131, 10090593, 10090992, 10090993, 10090998, 10090999, 10093121, 10094588, 10095506, 10099453, 10101280, 10102760, 10104648, 10104649, 10107227, 10107232, 10108547, 10108549, 10108550, 10112145, 10116296, 10117966, 10118824, 10120023, 10120341, 10120449, 10122151, and 10122152; 12.3-oz. (90 servings) bottles: 10081000, 10081001, 10081002, 10081003, 10084983, 10086955, 10086956, 10087662, 10087663, 10089133, 10089134, 10095507, 10097341, 10101281, 10109497, 10112175, 10115077, 10119609, 10120348, and 10122866; 16.7-oz. (125 servings) bottles: 10080810, 10081012, 10081013, 10081114, 10086958, 10087661, 10089135, 10089136, 10090988, 10090989, 10093124, 10095503, 10095510, 10102761, 10104650, 10104652, 10104654, 10107344, 10112146, 10112147, 10116297, 10117964, 10118823, 10120008, 10120345, 10120799, 10121700, 10122154, 10122956, and 10127499; 25.6-oz. (190 servings) bottles: 10081227, 10081228, 10081229, 10081230, 10081231, 10081232, 10084984, 10084985, 10084986, 10084987, 10084988, 10087659, 10087660, 10089137, 10089138, 10090994, 10090995, 10090996, 10095513, 10095514, 10102762, 10102763, 10104655, 10107381, 10108545, 10112153, 10113299, 10118822, 10120006, 10122129, 10122230, 10122458, and 10124273; 20.2-oz. (125+25=150 servings) bottles: 10100270, 10100272, and 10120315; 10.3-oz. (62+13=75 servings) bottles: 10106742, 10109551, 10111859, 10116666, and 10123229; Bulk .12-oz. (1-ct.) stick packs: 24621901, 24621902, 24621903, 24621904, 24807701, 24807702, 24807703, 24807704, 24807705, 24807706, 24807707, 24930501, 24930502, 24930503, 24930504, 25318601, 25318602, 25318603, and 25318604; 3.45-oz. (28-ct. stick pack) boxes: 10115152, 10115284, 10115617, 10116201, 10116301, 10116302, 10116604, 10121341, 10122650, 10127826, 10113682A, 10114422A, 24329201, 24329202, 24329203, 24329204, 24506601, 24506602, 24596603, 24596604, 24596605, 24767501, 24767502, 24767503, 24767504, 24767506, 24767507, 25239401, 25239402, 25239403, 25239404, 25239405, 25239406, 25239407, 25239408, 25239409, and 25239410; and 4.19-oz. (28+6 stick pack) boxes: 10107198, 10116607, 10116608, 10122652, and 10122934.
Product quantity
19,900,520 consumer units
Distribution pattern
Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
Voluntary / mandated
Voluntary: Firm initiated
Initial firm notification
Letter
Product type
Food
Recalling firm location
10401 Hwy 6, Lincoln, NE, United States
Recall initiation date
05/07/2013
Center classification date
09/30/2013
Termination date
11/26/2014
Class IIITerminatedRecall F-1903-2013

Product description

Benefiber, Fiber plus Calcium Supplement, Wild Berry Chewables 90ct, sugar free, chewable tablets bottle. Novartis Consumer Health, Inc, Parsippany, NJ.

Reason for recall

The lot number and/or expiration date may be illegible on the outer plastic bottle packaging.

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Event ID
66013
Code info
Lot Number and Expiration date 10118852 , 6/30/2013; 10123090, 8/31/2013; 10127095, 10/31/2014.
Product quantity
26,604 units
Distribution pattern
Distribution was made nationwide.
Voluntary / mandated
Voluntary: Firm initiated
Initial firm notification
Letter
Product type
Food
Recalling firm location
10401 Hwy 6, N/A, Lincoln, NE, United States
Recall initiation date
08/06/2013
Center classification date
09/19/2013
Termination date
11/04/2014
Class IIITerminatedRecall F-1904-2013

Product description

Benefiber, Fiber Supplement, Orange Creme Chewables, Sugar Free, 36ct and 100ct chewable tablet bottles. Novartis Consumer Health, Inc, Parsippany, NJ.

Reason for recall

The lot number and/or expiration date may be illegible on the outer plastic bottle packaging.

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Event ID
66013
Code info
Lot Number and Expiration date (36ct bottle): 10117915, 5/31/2014; 10118335, 7/31/2014; 10120615, 9/30/2014; 10110703A 3/31/2014. (100ct bottle): 10110706, 2/28/2014; 10112140, 2/28/2014; 10113261, 5/31/2014; 10116530, 5/31/2014; 10120059, 7/31/2014; 10120616, 8/31/2014; 10125996, 9/30/2014 and 10109551, 3/31/2015.
Product quantity
165,480 units
Distribution pattern
Distribution was made nationwide.
Voluntary / mandated
Voluntary: Firm initiated
Initial firm notification
Letter
Product type
Food
Recalling firm location
10401 Hwy 6, N/A, Lincoln, NE, United States
Recall initiation date
08/06/2013
Center classification date
09/19/2013
Termination date
11/04/2014
Class IIITerminatedRecall F-1905-2013

Product description

Benefiber, Fiber Supplement, 72ct and 114 caplet bottles. Novartis Consumer Health, Inc, Parsippany, NJ.

Reason for recall

The lot number and/or expiration date may be illegible on the outer plastic bottle packaging.

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Event ID
66013
Code info
Lot Number and Expiration date 72 ct bottle: 10100086, 9/30/2013 114 ct bottle: 10093114, 6/30/2013; 10095522, 7/31/2013; 10095531, 7/31/2013; 10097337, 8/31/2013; 10099444, 9/30/2013; 10099445, 9/30/2013; 10101260, 10/31/2013; 10102755, 11/30/2013; 10104634, 12/31/2013; 10104635, 1/31/2014; 10108857, 1/31/2014; 10112134, 2/28/2014; 10112135, 4/30/2014; 10113255, 5/31/2014; 10116304, 5/31/2014; 10118831, 6/30/2014; 10119626, 6/30/2014; 10120461, 7/31/2014; 10120462, 7/31/2014; 10124311, 9/30/2014; 10128842, 10/31/2014.
Product quantity
504,456 units
Distribution pattern
Distribution was made nationwide.
Voluntary / mandated
Voluntary: Firm initiated
Initial firm notification
Letter
Product type
Food
Recalling firm location
10401 Hwy 6, N/A, Lincoln, NE, United States
Recall initiation date
08/06/2013
Center classification date
09/19/2013
Termination date
11/04/2014
Class IIITerminatedRecall F-1906-2013

Product description

Benefiber, Fiber Supplement, Assorted Fruit, Sugar Free, 100ct chewable tablets. Novartis Consumer Health, Inc, Parsippany, NJ.

Reason for recall

The lot number and/or expiration date may be illegible on the outer plastic bottle packaging.

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Event ID
66013
Code info
Lot Number and Expiration date 10110708, 5/12/2011; 10110806, 5/10/2011; 10111858, 6/8/2011; 10112132, 6/17/2011; 10113256, 7/25/2011; 10116303, 9/9/2011; 10116444, 9/8/2011; 10118336, 10/6/2011; 10118337, 10/6/2011; 10119374, 10/31/2011; 10119376, 10/4/2011; 10120002, 12/6/2011; 10120003, 11/1/2011; 10123092, 12/6/2011; 10123093, 11/18/2011; 10125929, 12/21/2011; 10125995, 12/21/2011;
Product quantity
419,040 units
Distribution pattern
Distribution was made nationwide.
Voluntary / mandated
Voluntary: Firm initiated
Initial firm notification
Letter
Product type
Food
Recalling firm location
10401 Hwy 6, N/A, Lincoln, NE, United States
Recall initiation date
08/06/2013
Center classification date
09/19/2013
Termination date
11/04/2014
Class IIITerminatedRecall F-1907-2013

Product description

Benefibre, Orange Creme Chewables, 36ct and 100ct chewable tablet bottles. Foreign labeling: Novartis Consumer Health Canada Inc, Mississauga, ON.

Reason for recall

The lot number and/or expiration date may be illegible on the outer plastic bottle packaging.

View full record
Event ID
66013
Code info
Lot Number and Expiration date 36ct bottle: 10101294, 12/31/2013; 10114155, 4/30/2014 100ct bottle: 10097346,8/31/2013;10104669,12/31/2013;10117018,1/31/2014;10117019, 4/30/2014;10120625,8/31/2014.
Product quantity
70,380 units
Distribution pattern
Distribution was made nationwide.
Voluntary / mandated
Voluntary: Firm initiated
Initial firm notification
Letter
Product type
Food
Recalling firm location
10401 Hwy 6, N/A, Lincoln, NE, United States
Recall initiation date
08/06/2013
Center classification date
09/19/2013
Termination date
11/04/2014